Frequently Asked Questions
/ FAQ

In order not to interfere with the operation of the scripts Safe Mode=off, is switched off. Safe_mod can be switched on for security, contact support for this.

You can change the basic functions in hosting control panel - "PHP.INI settings. Illustrated instructions https://hostia.net/manual/redaktirovanie_parametrov_php_ini_servera.html

Yes, 300 seconds.

No. For the safety of our clients, shell access is prohibited.

Yes. SSI works in files with .shtml, .html, .htm extensions.

The correct path is /home/LOGIN/domains/DOMAIN/public_html LOGIN, DOMAIN - replace with your data!

You can enable global variables (register_globals) and most other functions in the control panel, under 'Setup PHP.INI'.

To enable the execution of PHP code in files with the .html extension, open the control panel, go to the PHP Settings section, and activate the PHP in HTML function.

To log into PhpMyAdmin, use your username and password for the database you have created.

Check your script's .htaccess file. There's probably a syntax error in it.

Regular rights:

You can reset your password by going to https://hostia.net/password.html

You can disable Magic_quotes_gpc and some other features in hosting control panel, under "Setting up PHP.INI". Illustrated instructions https://hostia.net/manual/redaktirovanie_parametrov_php_ini_servera.html

You can change the permissions of a file or folder in the web hosting control panel, under "File Manager" select the file or folder for which you wish to change the permissions, set the desired permissions and click on "Set Permissions". Illustrated instructions on how to change permissions in hosting control panel https://hostia.net/manual/izmenenie_prav_dostupa_k_fajlu.html

Mod_rewrite is installed on the hosting, your script may not properly check the mod_rewrite installation.

Yes, it does, you can change the version to PHP 5.3 in DirectAdmn under "PHP.INI settings".

Only .zip, tar.gz archives can be unpacked in hosting control panel, instructions with pictures https://hostia.net/manual/raspakovka_arxivov_zip_tar_gz.html

If you have deleted all the folders on your hosting, to restore the default folders/settings, go to section "System backups" - click on "Re-create account folders".
In this way, you can restore the account's system folders.
You need to upload your site (after recreating the folders) to the /domains/domain/public_html/ section.

Yes, CURL is enabled on all tariff plans.

To transfer a website from another hosting or your computer to us, instructions: 1) You need to copy all the files of your website, in the domain folder on your hosting /domains/domain/public_html/ 2) After copying files, you must import the database to us, instruction https://hostia.net/manual/importirt_mysql_cherez_phpmyadmin.html 3) Write the correct access to the database in the script configuration file. Also, change the path in the script configuration to a new one (if required).

If you find suspicious files or viruses on your site. Check out the instructions and advice on how to clean the site of viruses https://hostia.net/manual/site_virus.html